We have prepared inspiration for this emergency situation, how to help the most vulnerable group:
1. Who to help:
seniors, people with needs who are unable to provide for themselves by purchasing basic food, drugs and medicines.
2. Who can help:
only absolutely healthy = no ash, no cough, no temperature..., no traveller...
a. Immediate family: has the primary responsibility to take care of their loved ones. You know best what your grandparents need and what they don't. They trust you the most. Don't let them depend on strangers!
b. trained volunteers: if the person is lonely or if family and friends cannot take care of them. Their service is organised by social, humanitarian and charitable organisations or churches. The volunteer must show the client the credentials of his/her organisation.
3. Only the essentials:
basic foodstuffs, drugstores and medicines. Do not buy things that are not necessary at the moment. The more stores, the greater the risk...
4. Maximum hygiene and caution:
a. wash hands with soap before and after the service, use disinfectant
b. use a protective drape at all times during the entire tour of duty
c. buying in shops, not at the market
d. buying with gloves, in plastic packaging (we protect people now, the planet later...)
5. Minimum contact:
take the order and hand over the purchase without entering the apartment and personal contact, money in the envelope. No „coffee sessions“ or pep talks...
6. Use the phone:
after a telephone agreement, take a list of things to be purchased (in case of personal contact, also with the appropriate amount of money)
7. Do not delay:
transport the purchase directly from the store and hand it over at the door, together with the receipt in an envelope.
8. Keep a record of your service:
to whom, when, what you bought, whether the person was medically OK. Volunteers send the information to their organization's coordinator so that it is clear who, when, and who was served and whether the client was OK.
9. We are not an ambulance or doctors:
if the senior needs professional help, contact a doctor or hospital. We do not investigate, diagnose, advise...
10. We minimize risk:
Even if you are healthy, you cannot guarantee that the shopkeeper, the storekeeper or other people you came into contact with along the way were healthy. But if you don't serve you, you're forcing the senior to go shopping on his own - which is a much greater risk to him.
So let's help together!
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